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How to reach RBS customer service agents

RBS is a banking service which has created a service center which is meant to meet all your needs. If you are faced with an urgent or emergency matter, you simply dial their customer service number and you will be connected to their representatives who will help you with your issues. Whatever query you have, you simply use 0844 776 9689 to reach their well-trained agents who will attend to all your urgent matters.

One thing for sure is that RBS puts the interests of their clients first. It is for this reason that they will always have someone on the standby to attend to your queries. Whenever you make the call, there are some important things that you will need to have. For instance, you should have your banking PIN with you.

Times that warrants calling RBS for help

With RBS contact, there are many things that you can accomplish. For instance, you can transfer funds to another account and you can also check the balance in your account. However, it is common for one to find problems in their day to day activities. There are instances that will certainly warrant giving them a call before things get worse. If your account has been victim to fraud, then don’t hesitate to call them.

If you want to make enquiries concerning your account or have misplaced or lost your card, then give them a call and all your issues will be attended to. For those who normally forget their PIN numbers, don’t struggle about it since RBS customer care is there to assist you with such problems. The good thing about RBS is that they have their agents working all round the clock. This allows you to even reach them during an emergency case where you have noticed a fraud in your account or lost your card.

Some brief history about RBS

RBS is a bank which has over 700 branches around Scotland and UK as well. These initials stand for Royal Banking of Scotland. It has a huge number of customers which is why it has streamlined its services to offer the best even in terms of customer service care. Some time back, this bank had a few issues with concerning their interest rates in their loans. However, this issue was resolved and RBS is now back with a greater force to serve its customers. Ever since their return, they have enhanced their customer services. This has been done through prioritizing their services to give their clients the best banking services in the UK.

RBS operations

This bank has expanded its boundaries and operates internationally. They offer their clients a wide range of financial services to ensure they meet their customer’s day to day activities. If you are looking for corporate services, then RBS is the bank that will offer you the best of that. To further enhance its services, it has also created ‘Markets and international Banking’. This is a division in investment banking which is aimed at servicing the international corporate customers with a number of services to enhance their global operations.

This division comes with a number of objectives in risk management that helps them to invest their finances carefully in the global market.

24 hour helpline

One of the things that RBS has done to enhance their customer service is establish a 24 hour helpline. This is to ensure that those customers who encounter suspicious activities in their accounts can get help immediately. Their helpline operates all round the clock. If there is anything that you don’t approve or understand in your account, give them a call and they will help you out. It doesn’t matter the time of the night since they will always be there to attend to your problems and sort them out.

Customer service calling tips

Whenever you make a call, there are few things which will be helpful if your consider them. For instance, due to their large number of customers, their helpline tend to become very busy. It is thus better to make your call during the off peak hours. However, if your case is an urgent one, you should make the call immediately. During the off peak hours, it will only be a few minutes and someone will be there to attend to your call.

Whenever you make the call, you will be requested to provide some personal details concerning your account. It is thus important to gather all these details and have them right before you make the call. It will make it easy for customer service to help you as well as save your time in the process.


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